FAQs - Product Specification

If you are new to the product specification process, check out this step-by-step guide to view the process to request product specifications from your suppliers. Training Guide | Product Specification Solution

Use Customer Feedback to enter the feedback you’ve received from a Consumer, then report it to the supplier for corrective action.

Within the Compliance Management module, a static document that indicates the specifications of a product can be uploaded and viewed but not acted on. Within the Product Specification module there is a greater ability for interaction between the customer and the product manufacturer with an exchange of requirements, requests and corrective action resolution steps.

Once you enroll in Product Specification, the items your customer is requiring you to add information on will be shown in the PENDING area. For details, view this Training Guide for Suppliers.