ReposiTrak MarketPlace | Target Store Ordering FAQs

Park City Group Vendor #1978289


How do I sign in?
Click MarketPlace Store Ordering. On this login screen, you will enter your username which is the email address formatted as TXXXX.STL@target.com and the temporary password you received in the email from ReposiTrak Support.

Where do I obtain a Username and Password?
Only Store Team Lead (STL) personnel will have access to order. If your store is approved to order from the MarketPlace and you are the STL and you have not received an email containing the web address, contact Park City Group/ReposiTrak Support at 888-842-5465, Option 3, Option 1 or by email at support@parkcitygroup.com.

How do I change my password?
Click MarketPlace Store Ordering. Enter your username in the Username field and select Forgot Your Password? below the Log On button. Follow the directions provided on screen to reset your password.

When I log in, I don’t see a button called Beach Catalog. Where do I begin?
Under Events and Initiatives, select Place and View Store Orders, then you will see the 2018 – Beach Catalog event.

How do I create an Order?
Under Events and Initiatives, select Place and View Store Orders then select Action next to the Event named 2018 – Beach Catalog and choose Place Order. For detailed directions, watch this short video. MarketPlace Store Ordering (4:52)

Why is the system asking for multiple DSD PO #’s?
There are multiple vendors providing items in the event assortment. Each vendor will require a unique purchase order (PO) number. Sometimes a single vendor may also require multiple PO numbers.

I need to cancel an order. How do I do that?
To cancel an order, contact Park City Group/ReposiTrak Support at 888-842-5465, Option 3, Option 1.

Who do I call if I have technical issues while ordering online?
For questions about technical issues while placing an order, contact Park City Group/ReposiTrak Support. They can be reached by phone at 888-842-5465 Option 3, then Option 1; or by Email at support@parkcitygroup.com. Please provide your store number, name and return phone number.

I have a special circumstance and need to order more than the casepack max. What do I do?
Contact Localization.team@target.com. They will approve or deny the request and give you next steps on how to place a special order.

I don’t see an item in the event that I was expecting to order. How can I get that added?
Contact Localization.team@target.com to inform Target of missing assortment needs. Target will look to find a vendor to source an item and update the event if the item becomes available.

I have feedback or concerns about an item in the catalog, who do I contact?
Contact Localization.team@target.com.

How do I review orders I’ve placed?
Under Events and Initiatives, select Place and View Store Orders. Then select Action next to the  Event for which you placed an order, then choose View Orders.

What does each order status mean?
Open = Pending order waiting to ship; Closed = Order was shipped, either full or partial; Rejected = Order was canceled and will not ship.

Is a “back order” created when an order is marked “closed” but is only partially filled?
No, a new order must be created for items not filled in a previous order marked Closed.

What should I expect after placing an order?
You will receive an email confirmation once an order is placed.

ReposiTrak MarketPlace, a Park City Group Company